Private client & jeweller concierge

Let’s find the right diamond.

Tell us what you are looking for. We will match it from our Surat vault, or source it fresh from the trading floor.

Fastest response

WhatsApp concierge

Quotations, high-magnification videos and live availability — straight from our lead specialist. Send exact carat, shape, ratio or budget for a live lookup.

Typical reply < 15 minutes during trading hours

Official email

Proforma invoices, lab dossiers and custom parcel quotes.

concierge@novvadiamonds.com

Export desk phone

Call the export desk during trading hours.

+91 98251 00000

Surat headquarters & vault

Surat Diamond Bourse, Khajod, Surat, Gujarat 395007, India

Monday – Saturday: 09:30 – 19:30 IST (GMT+5:30)

Bourse floor & vault viewings

Registered jewellers, wholesale buyers and private clients may inspect stones in person in our secured viewing suites.

Prior 24-hour gate clearance
Gemological loupe & UV desk
Escrow & wire settlement
Customs-cleared armoured dispatch

Insured export corridors

United States, Canada, Australia, European Union, United Kingdom, Kazakhstan and domestic India — via Brink’s Global, Malca-Amit and Ferrari Express.

Bespoke sourcing desk

Send a private enquiry

Instant quotes, 360° videos, certificate PDFs and tailored parcel sourcing — without third-party markups.

Preparing the vault